Legal

Privacy Policy

Last Updated: January 1, 2025  ·  PlentyOdds, Lagos, Nigeria

Your privacy matters to us. This policy explains what information PlentyOdds collects, how we use it, and your rights with respect to your data. We process personal information in compliance with applicable Nigerian data protection legislation.

1. Information We Collect

When you use PlentyOdds, we collect the following types of information:

Personal Information

Information you provide directly when creating an account or contacting us, including your name and email address.

Usage Data

Information about how you interact with the Service, including pages visited, features used, prediction preferences, coupon codes generated, and the time and duration of your sessions.

Device & Technical Information

Information automatically collected when you access the Service, including your IP address, browser type and version, operating system, device identifiers, and referring URLs.

Payment Information

When you purchase credits, payment is handled by our third-party payment processor (Paystack). We do not store your full card details. We only receive confirmation of successful transactions and the associated credit amount.

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing the Service

To create and manage your account, process credit purchases, generate AI predictions, and deliver the core features of the platform.

Improving Our AI

Aggregated and anonymised usage data helps us train and refine our prediction models to improve accuracy over time.

Analytics

To understand how users engage with the Service, identify areas for improvement, and measure the effectiveness of new features.

Communication

To send you important account notifications, product updates, and (where you have opted in) promotional messages. You can unsubscribe from marketing emails at any time.

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties.

We share data in the following limited circumstances:

Payment Processors

We share necessary transaction data with Paystack to process credit purchases. Paystack's handling of your payment information is governed by their own privacy policy.

Service Providers

We may engage trusted third-party service providers (such as cloud hosting and analytics providers) who process data on our behalf under strict confidentiality and data processing agreements.

Legal Requirements

We may disclose information if required to do so by law or in response to a valid request from a governmental or regulatory authority.

We require all third parties to respect the security of your personal information and to treat it in accordance with applicable law.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

These measures include encryption of data in transit (TLS), secure password hashing, access controls, and regular security reviews. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you in accordance with applicable law.

5. Your Rights

You have the following rights with respect to your personal information:

Access

You have the right to request a copy of the personal information we hold about you.

Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you. You can update most account information directly in your profile settings.

Deletion

You have the right to request that we delete your personal information. Upon a verified deletion request, we will remove your account and associated personal data, subject to any legal obligations that require us to retain certain records.

To exercise any of these rights, please contact us at support@plentyodds.com. We will respond to your request within 30 days.

6. Cookies

PlentyOdds uses cookies and similar tracking technologies to enhance your experience on the platform.

Essential Cookies

These are necessary for the Service to function and cannot be disabled. They include cookies used to manage your authenticated session.

Analytics Cookies

These help us understand how visitors interact with the Service by collecting and reporting information anonymously. We use this data solely to improve the platform.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of the Service.

7. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Email: support@plentyodds.com PlentyOdds Lagos, Nigeria

We take all privacy inquiries seriously and will do our best to address your concerns promptly.